At Bookourgroup we recognise the importance of privacy of its users and also of maintaining confidentiality of information provided by its users.
Type Of Information We Collect
"Personal Information" of User shall include the information shared by the User and collected by us for the following purposes:
Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name , gender, marital status, religion, age etc., your contact details such as your email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and fax numbers etc. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you).
Other information: We many also collect some other information including but not limited to,
Transactional history (other than banking details) about your e-commerce activities, buying behavior.
Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.
Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
Data Received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (which include but are not limited to name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.
Information pertaining any other traveler(s) for who you make a booking through your registered Bookourgroup account. In such case, you must confirm and represent that each of the other traveler(s) have agreed to have the information shared by you disclosed to us.
How We Use Your Personal Information:
The Personal Information collected maybe used in the following manner:
While making a booking
While making a booking, we may use Personal Information including, cardholder names, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of travelers list as available/linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.
We may also use your Personal Information for several reasons including but not limited to:
confirm your reservations with respective service providers;
keep you informed of the transaction status;
send booking confirmations;
send any updates or changes w.r.t your booking
allow our customer service to contact you, if necessary
customize the content of our website, mobile site and mobile app;
request for reviews of products or services or any other improvements;
send verification message(s) or email(s).
We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to Website and it's services and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.
Protection Of Your Personal Information?
Our Website have stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.
As soon as the you declare the intent to avail any of the services offered by us on the Website, the Website shall transfer the control to a specified and authentic payment gateway [PayU, Citrus,PayPal] that takes your credit card or debit card or other banking information and processes the payment transaction.
Advertisements On Our Website
We may use third-party advertising websites to serve advertisements when you visit our Website and App. Such websites may use information including your personal information in order to provide advertisements regarding goods and services that may be of interest to you. We cannot confirm or guarantee or take responsibility for the privacy practices or policies of such third-party advertising websites. We disclaim any liability towards any losses due to privacy infringement or other causes that you may suffer pursuant to access of such third-party advertising websites. We encourage you to read the privacy policies of the relevant third-party advertising websites prior to accessing them.
Withdrawal Of Consent And Permission
User may withdraw its consent to submit any or all Personal Information or decline to provide any permissions on the website. In case, you choose to do so then your access to the Website may be limited and/or we might not be able to provide the services to you.